Description
Product Description Survival of the Fittest Still Applies There are thousands of well-known threats to your network already in existence. And new ones are launched every day. To keep your network safe your security and data protection solutions have to be every bit as dynamic as the threats they’re guarding against. That’s where SonicWall network security and data protection solutions and on-going services come in. With them your network will be protected against the ever-changing world of cyber crime. And their wide range of services can be tailored to suit your unique needs helping you prepare manage and update your network security infrastructure. Dynamic Support Protect your business and your SonicWall investment with crucial firmware updates and upgrades the finest technical support and timely hardware replacement 8X5 Support 24X7 Support Buying Options Buying Options Support Options 8X5 Dynamic Support 24X7 Comprehensive Support Telephone/Web-based Support ✓ ✓ Hardware Replacement ✓ ✓ Support Tools ✓ ✓ Support Coverage 8 hours / 5 Days 24 hours / 7 Days For timezones please see below For timezones please see below SonicWall Support Services SonicWall not only designed support services to keep your network security and data backup and recovery infrastructure current but to also react swiftly to any problem that may occur. However that’s not enough to keep your network safe these days. So SonicWall’s support services also include crucial software and firmware updates and upgrades the finest technical support timely hardware replacement and access to extensive electronic tools. SonicWall support agreements provide technical assistance during standard coverage hours typically 8×5 or 24×7. A SonicWall technical specialist will work remotely with you to diagnose and identify software and hardware not performing to documented specifications. Support also includes general assistance regarding use and implementation on a limited basis. SonicWall s support offerings do not include step-by-step installation or configuration of products or services. Designed for customers who need advanced technical support and the additional benefits of on-going software and firmware updates SonicWall s support options are available in multi-year options which includes: Telephone/Web-based Support Software/Firmware Updates Hardware Replacement SonicWall Support Tools Finally support is only as good as the person providing it. So all of SonicWALL’s support professionals are extremely knowledgeable on every SonicWall solution and have years of experience in networking and network security. And they’re backed up by sophisticated tools and processes ensuring you get quick and accurate resolution to your problem. *8:00 am – 5:00 pm local time is defined as follows: In North America: 8:00 am – 5:00 pm Mountain Standard Time (MST) In Latin America: 8:00 am – 5:00 pm Local Standard Time in the country where the product is deployed In Europe Middle East and Africa: 9:00 am – 6:00 pm GMT +1 In Asia Pacific: 8:00 am – 5:00 pm Local Standard Time in the country where the product is deployed In Japan: 5:00 pm – 2:00 am UTC/GMT
Reviews
There are no reviews yet.